Monday, September 23, 2024
Technology

The trust gap: how and why news on digital platforms is viewed more sceptically versus news in general – Reuters Institute

A barber looks at his phone, Delhi. India. REUTERS/Adnan AbidiWhat role, if any, do social media, search engines, and messaging apps play in eroding the public’s confidence in the news media? In virtual roundtable discussions with small groups of journalists and publishers last year (Toff et al. 2021a), many expressed concern that digital platforms were at least partly to blame for declining levels of trust in news in many places around the world (Newman et al. 2022). Some worried that platforms enable bad-faith criticism of journalism to circulate more easily...
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